Order shows as guest customerCustomers being redirected after pressing place orderMagento Order Number IssueMagento programatically convert quote to order - orders missing in backendOrder was generated without adding shipping amountMagento2 - Creating Purchase Order Grid based on Sales Order Gridmagento 2 after adding multiple currency, sales order in admin showing two currenciesMagento 2 backend order: product is added to quote with 0 price if quote is already saved once beforeCustomer not able to login and place orderBilling address does not have customer_idCron deleting expired quotes
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Order shows as guest customer
Customers being redirected after pressing place orderMagento Order Number IssueMagento programatically convert quote to order - orders missing in backendOrder was generated without adding shipping amountMagento2 - Creating Purchase Order Grid based on Sales Order Gridmagento 2 after adding multiple currency, sales order in admin showing two currenciesMagento 2 backend order: product is added to quote with 0 price if quote is already saved once beforeCustomer not able to login and place orderBilling address does not have customer_idCron deleting expired quotes
I am using Magento-EE 2.1.5 and facing one strange issue. Order placed by registered customer shows as a guest's one. When I dig in deep, I find that sales_order
table's column customer_firstname
is not updated when a quote is converted into an order. I checked that the quote table has the correct customer name for the corresponding order. Anyone have an idea about this issue resolution?
magento2 onepage-checkout sales-order customer-account
add a comment |
I am using Magento-EE 2.1.5 and facing one strange issue. Order placed by registered customer shows as a guest's one. When I dig in deep, I find that sales_order
table's column customer_firstname
is not updated when a quote is converted into an order. I checked that the quote table has the correct customer name for the corresponding order. Anyone have an idea about this issue resolution?
magento2 onepage-checkout sales-order customer-account
It is possible that registered customer can also place order using guest checkout and if customer placed order after logged in there should be an entry with customer_id in database in sales_flat_order table. can you check is it there?
– Akhilesh Patel
May 2 '17 at 6:06
Order places as register customer,even customer email getting correctly. Issue is only customer_firstname, and customer_lastname not transferring from quote table to sales_order table
– Jimul
May 2 '17 at 11:39
add a comment |
I am using Magento-EE 2.1.5 and facing one strange issue. Order placed by registered customer shows as a guest's one. When I dig in deep, I find that sales_order
table's column customer_firstname
is not updated when a quote is converted into an order. I checked that the quote table has the correct customer name for the corresponding order. Anyone have an idea about this issue resolution?
magento2 onepage-checkout sales-order customer-account
I am using Magento-EE 2.1.5 and facing one strange issue. Order placed by registered customer shows as a guest's one. When I dig in deep, I find that sales_order
table's column customer_firstname
is not updated when a quote is converted into an order. I checked that the quote table has the correct customer name for the corresponding order. Anyone have an idea about this issue resolution?
magento2 onepage-checkout sales-order customer-account
magento2 onepage-checkout sales-order customer-account
edited 2 days ago
Muhammad Anas
350115
350115
asked May 2 '17 at 5:51
JimulJimul
113
113
It is possible that registered customer can also place order using guest checkout and if customer placed order after logged in there should be an entry with customer_id in database in sales_flat_order table. can you check is it there?
– Akhilesh Patel
May 2 '17 at 6:06
Order places as register customer,even customer email getting correctly. Issue is only customer_firstname, and customer_lastname not transferring from quote table to sales_order table
– Jimul
May 2 '17 at 11:39
add a comment |
It is possible that registered customer can also place order using guest checkout and if customer placed order after logged in there should be an entry with customer_id in database in sales_flat_order table. can you check is it there?
– Akhilesh Patel
May 2 '17 at 6:06
Order places as register customer,even customer email getting correctly. Issue is only customer_firstname, and customer_lastname not transferring from quote table to sales_order table
– Jimul
May 2 '17 at 11:39
It is possible that registered customer can also place order using guest checkout and if customer placed order after logged in there should be an entry with customer_id in database in sales_flat_order table. can you check is it there?
– Akhilesh Patel
May 2 '17 at 6:06
It is possible that registered customer can also place order using guest checkout and if customer placed order after logged in there should be an entry with customer_id in database in sales_flat_order table. can you check is it there?
– Akhilesh Patel
May 2 '17 at 6:06
Order places as register customer,even customer email getting correctly. Issue is only customer_firstname, and customer_lastname not transferring from quote table to sales_order table
– Jimul
May 2 '17 at 11:39
Order places as register customer,even customer email getting correctly. Issue is only customer_firstname, and customer_lastname not transferring from quote table to sales_order table
– Jimul
May 2 '17 at 11:39
add a comment |
1 Answer
1
active
oldest
votes
I found the cause, cause was cart2quote extension was the reason of this issue with enterprise edition.
add a comment |
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1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
I found the cause, cause was cart2quote extension was the reason of this issue with enterprise edition.
add a comment |
I found the cause, cause was cart2quote extension was the reason of this issue with enterprise edition.
add a comment |
I found the cause, cause was cart2quote extension was the reason of this issue with enterprise edition.
I found the cause, cause was cart2quote extension was the reason of this issue with enterprise edition.
answered May 11 '17 at 9:40
JimulJimul
113
113
add a comment |
add a comment |
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It is possible that registered customer can also place order using guest checkout and if customer placed order after logged in there should be an entry with customer_id in database in sales_flat_order table. can you check is it there?
– Akhilesh Patel
May 2 '17 at 6:06
Order places as register customer,even customer email getting correctly. Issue is only customer_firstname, and customer_lastname not transferring from quote table to sales_order table
– Jimul
May 2 '17 at 11:39