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Order shows as guest customer


Customers being redirected after pressing place orderMagento Order Number IssueMagento programatically convert quote to order - orders missing in backendOrder was generated without adding shipping amountMagento2 - Creating Purchase Order Grid based on Sales Order Gridmagento 2 after adding multiple currency, sales order in admin showing two currenciesMagento 2 backend order: product is added to quote with 0 price if quote is already saved once beforeCustomer not able to login and place orderBilling address does not have customer_idCron deleting expired quotes













0















I am using Magento-EE 2.1.5 and facing one strange issue. Order placed by registered customer shows as a guest's one. When I dig in deep, I find that sales_order table's column customer_firstname is not updated when a quote is converted into an order. I checked that the quote table has the correct customer name for the corresponding order. Anyone have an idea about this issue resolution? screen shot










share|improve this question
























  • It is possible that registered customer can also place order using guest checkout and if customer placed order after logged in there should be an entry with customer_id in database in sales_flat_order table. can you check is it there?

    – Akhilesh Patel
    May 2 '17 at 6:06











  • Order places as register customer,even customer email getting correctly. Issue is only customer_firstname, and customer_lastname not transferring from quote table to sales_order table

    – Jimul
    May 2 '17 at 11:39















0















I am using Magento-EE 2.1.5 and facing one strange issue. Order placed by registered customer shows as a guest's one. When I dig in deep, I find that sales_order table's column customer_firstname is not updated when a quote is converted into an order. I checked that the quote table has the correct customer name for the corresponding order. Anyone have an idea about this issue resolution? screen shot










share|improve this question
























  • It is possible that registered customer can also place order using guest checkout and if customer placed order after logged in there should be an entry with customer_id in database in sales_flat_order table. can you check is it there?

    – Akhilesh Patel
    May 2 '17 at 6:06











  • Order places as register customer,even customer email getting correctly. Issue is only customer_firstname, and customer_lastname not transferring from quote table to sales_order table

    – Jimul
    May 2 '17 at 11:39













0












0








0








I am using Magento-EE 2.1.5 and facing one strange issue. Order placed by registered customer shows as a guest's one. When I dig in deep, I find that sales_order table's column customer_firstname is not updated when a quote is converted into an order. I checked that the quote table has the correct customer name for the corresponding order. Anyone have an idea about this issue resolution? screen shot










share|improve this question
















I am using Magento-EE 2.1.5 and facing one strange issue. Order placed by registered customer shows as a guest's one. When I dig in deep, I find that sales_order table's column customer_firstname is not updated when a quote is converted into an order. I checked that the quote table has the correct customer name for the corresponding order. Anyone have an idea about this issue resolution? screen shot







magento2 onepage-checkout sales-order customer-account






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited 2 days ago









Muhammad Anas

350115




350115










asked May 2 '17 at 5:51









JimulJimul

113




113












  • It is possible that registered customer can also place order using guest checkout and if customer placed order after logged in there should be an entry with customer_id in database in sales_flat_order table. can you check is it there?

    – Akhilesh Patel
    May 2 '17 at 6:06











  • Order places as register customer,even customer email getting correctly. Issue is only customer_firstname, and customer_lastname not transferring from quote table to sales_order table

    – Jimul
    May 2 '17 at 11:39

















  • It is possible that registered customer can also place order using guest checkout and if customer placed order after logged in there should be an entry with customer_id in database in sales_flat_order table. can you check is it there?

    – Akhilesh Patel
    May 2 '17 at 6:06











  • Order places as register customer,even customer email getting correctly. Issue is only customer_firstname, and customer_lastname not transferring from quote table to sales_order table

    – Jimul
    May 2 '17 at 11:39
















It is possible that registered customer can also place order using guest checkout and if customer placed order after logged in there should be an entry with customer_id in database in sales_flat_order table. can you check is it there?

– Akhilesh Patel
May 2 '17 at 6:06





It is possible that registered customer can also place order using guest checkout and if customer placed order after logged in there should be an entry with customer_id in database in sales_flat_order table. can you check is it there?

– Akhilesh Patel
May 2 '17 at 6:06













Order places as register customer,even customer email getting correctly. Issue is only customer_firstname, and customer_lastname not transferring from quote table to sales_order table

– Jimul
May 2 '17 at 11:39





Order places as register customer,even customer email getting correctly. Issue is only customer_firstname, and customer_lastname not transferring from quote table to sales_order table

– Jimul
May 2 '17 at 11:39










1 Answer
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I found the cause, cause was cart2quote extension was the reason of this issue with enterprise edition.






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    I found the cause, cause was cart2quote extension was the reason of this issue with enterprise edition.






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      0














      I found the cause, cause was cart2quote extension was the reason of this issue with enterprise edition.






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        0







        I found the cause, cause was cart2quote extension was the reason of this issue with enterprise edition.






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        I found the cause, cause was cart2quote extension was the reason of this issue with enterprise edition.







        share|improve this answer












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        share|improve this answer










        answered May 11 '17 at 9:40









        JimulJimul

        113




        113



























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